Privacy Policy

01Information We Collect

Depending on your interaction with our Website and services, we may collect information including:

• Name
• Mobile or telephone number
• Email address
• City or location
• Property preferences and requirements
• Preferred property location
• Residential or commercial property preference
• Budget or investment range
• Buying, selling, resale, rental or leasing requirements
• Information relating to a property you wish to sell, rent or lease
• Information voluntarily provided through enquiry, callback or contact forms
• Communications made with us through telephone, WhatsApp, email, SMS or other channels
• IP address, browser type, device information and general Website usage information
• Cookies and similar technical information, where applicable

We endeavour to collect only information reasonably necessary to respond to your enquiry, provide our real estate services, operate our Website and fulfil legitimate business or legal requirements.

02How We Use Your Information

We may use the information collected from you for purposes including:

• Responding to your property enquiry;
• Understanding your property requirements and preferences;
• Recommending and shortlisting suitable properties;
• Providing project and property information;
• Sharing brochures, floor plans, price lists, payment plans and other requested information;
• Arranging property presentations and site visits;
• Assisting with property purchase, sale, resale, rental or leasing;
• Providing real estate investment consultation;
• Facilitating communication with developers, builders, property owners, buyers, sellers, landlords, tenants or other relevant parties;
• Assisting with negotiations and transaction coordination;
• Providing customer support and responding to requests;
• Improving our Website and services;
• Maintaining appropriate business and transaction records;
• Preventing fraud, misuse or unlawful activity; and
• Complying with applicable legal, regulatory or governmental requirements.

We will process personal information in accordance with applicable law and, where required, on the basis of your consent.

03Enquiries and Communication

When you voluntarily submit your contact information through our Website, you request Netco Realtors to contact you regarding your property enquiry or the services in which you have expressed an interest.

Depending upon the information and consent provided by you, we may communicate with you through:

• Telephone calls;
• WhatsApp;
• SMS;
• Email; or
• Other appropriate communication channels.

You may request that we discontinue promotional communications at any time by contacting us.

Withdrawal of consent will not affect processing lawfully undertaken before such withdrawal and may not affect processing otherwise permitted or required by applicable law.

04Sharing of Personal Information

Netco Realtors does not sell or rent your personal information as a standalone commercial product.

However, where reasonably necessary to fulfil your enquiry or provide services requested by you, we may share relevant information with appropriate third parties, including:

• Real estate developers and builders;
• Property owners and sellers;
• Buyers, landlords or tenants, where applicable;
• Authorised channel partners or representatives;
• Banks, housing finance companies or financial institutions where financing assistance is requested;
• Legal, documentation, registration or other professional service providers;
• Technology, website hosting, CRM, communication and IT service providers; and
• Government authorities, regulators, courts or law-enforcement agencies where disclosure is required under applicable law.

We endeavour to limit disclosure to information reasonably necessary for the relevant purpose.

05Cookies and Similar Technologies

Our Website may use cookies and similar technologies to provide Website functionality, understand Website usage, remember preferences and improve the user experience.

Cookies may also be used by third-party analytics or advertising services integrated with the Website.

You may manage or disable cookies through your browser settings and, where available, through our Website's cookie preference mechanism.

Disabling certain cookies may affect some Website functionality.

06Third-Party Services and Links

Our Website may contain links to websites or services operated by developers, builders, financial institutions, social-media platforms, property portals or other third parties.

Netco Realtors does not control the privacy, security or data-processing practices of third-party websites.

We recommend reviewing the privacy policies and terms of such third-party services before providing personal information to them.

07Data Security

We take reasonable administrative, organisational and technical measures to safeguard personal information against unauthorised access, disclosure, alteration, misuse, loss or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions to protect your information, absolute security cannot be guaranteed.

08Data Retention

We may retain personal information for as long as reasonably necessary to:

• Fulfil the purposes for which it was collected;
• Provide requested services;
• Maintain legitimate business and transaction records;
• Resolve disputes;
• Prevent fraud or misuse; and
• Meet applicable legal, accounting or regulatory obligations.

When personal information is no longer required, we will take appropriate measures regarding its deletion, anonymisation or cessation of processing, subject to applicable law.

09Your Rights

Subject to applicable Indian data-protection law, you may have rights concerning your personal information, including the right to:

• Request information about personal data processed by us;
• Request correction of inaccurate personal information;
• Request completion or updating of personal information;
• Request erasure of personal information where legally applicable;
• Withdraw consent previously provided;
• Raise a grievance concerning the processing of your personal information; and
• Exercise other rights available under applicable law.

We may take reasonable steps to verify your identity before processing a privacy-related request.

10Children's Privacy

Our Website and real estate services are primarily intended for adults who are legally capable of entering into property-related transactions.

We do not knowingly solicit personal information from children for real estate marketing purposes.

Where processing of a child's personal data is required, we will endeavour to comply with applicable requirements concerning parental or lawful guardian consent.

11Property and Transaction Information

Information provided by users regarding properties, budgets, financing requirements or proposed transactions will be used primarily for providing the requested real estate services and facilitating the relevant transaction.

Where a transaction requires communication with a developer, property owner, buyer, seller, financial institution or professional adviser, relevant information may be shared with such party to the extent reasonably necessary to facilitate the requested service.

12Marketing Communications

Where permitted by applicable law and based on the preferences or consent provided by you, Netco Realtors may communicate information concerning properties, projects, real estate opportunities or related services that may be relevant to your requirements.

You may opt out of promotional communications at any time by communicating your preference to us.

Opting out of promotional communication will not necessarily prevent us from sending communications necessary to respond to an active enquiry or complete a service requested by you.

13Accuracy of Your Information

You are responsible for ensuring that information voluntarily provided to Netco Realtors is accurate and reasonably current.

If you believe that personal information held by us is inaccurate or requires updating, you may contact us and request correction.

14Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Applicable laws and regulations;
• Our business practices;
• Our Website;
• Technology used by us; or
• Services provided by Netco Realtors.

Any revised Privacy Policy will be published on this page with an updated “Last Updated” date.

We encourage users to review this page periodically.

15Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India, including applicable data-protection and information-technology laws and regulations.

16Contact and Grievance Redressal

For questions concerning this Privacy Policy, requests relating to your personal information, withdrawal of consent, correction or deletion requests, or privacy-related grievances, you may contact us at:

We will endeavour to review and respond to legitimate privacy requests and grievances in accordance with applicable law.